Smoke Epicenter [SE]
Shisha lounge in Kovel
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About
Smoke Epicenter is a shisha lounge in Kovel, Ukraine, offering delivery, food, live music, and bookable services. Customer reviews highlight significant issues with staff behavior, including rude interactions and dismissive attitudes. Visitors report specific incidents involving a waitress named Valeria who was unhelpful with orders, as well as complaints about poor karaoke equipment and general unpleasant communication from the team.
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What visitors say about Smoke Epicenter [SE]
Visitors report consistently terrible experiences due to staff attitude. Multiple reviewers describe staff as having a terrible attitude toward guests, with workers referring to customers disrespectfully. One review details bartenders being rude with unpleasant communication making customers feel bothered. Another mentions a rude waitress throwing orders on tables. When customers request specific service like karaoke, staff respond with rudeness. The equipment is noted as terrible. Overall reviews emphasize the horrible atmosphere created by staff behavior and suggest avoiding the establishment.
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